• You can place a return request within 7 days of order delivery. However incase of damaged/ missing product the return request should be filed within 2 days of delivery.
  • Return request should be reviewed by shock deal
  • If required request will be shared with seller for his/ her approval.
  • After approval  pickup of the product will be arranged through our courier partners.
  • If our reverse pickup service is not available on your address, we will ask you to dispatch the product. The courier will be reimbursed by shockdeal.
  • After the product is received, it is verified against your claim and accordingly, replacement or refund is intiated. Please note that replacement would depend upon the stock availability with the respective seller.
  • Shockdeal refund your money with 5 business days.